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Shipping & Handling

Processing time
Orders will take 1-3 days to process after the order confirmation has been sent. This means we will get your order ready and usually ship it out within 1-3 business days. 

Shipping time
-For U.S orders allow 10-20 business days for delivery. (Most orders do arrive before the estimated delivery time) 
-International orders can take anywhere from 2- 4 weeks. (Most orders do arrive before the estimated delivery time) 
-We offer free shipping on all orders.
-To expedite the shipping process, the items in your order will ship out as soon as they are prepared. This means your items may arrive in separate packages so please don't be alarmed and wait a few days for the remaining items to arrive before contacting us. 

-If you need faster/ express shipping please e-mail us in advance and we will let you know of the shipping cost.

-You will be subject to pay for returns and handling fees if you refuse to accept an order upon delivery.

-International Customers are responsible for any duties, tariffs and taxes imposed by your country's customs.

-Please note that business days Do Not include weekends, national holidays and the 2 EID Religious holidays.

-If you receive a defective or broken item or you are unsatisfied  with for any reason, please contact us within 24 hours of delivery and we will rectify the situation right away by either issuing a replacement or a refund. Note that we will ask for proof.  

-We will provide you with a tracking number for your order so you will know exactly where your items are and when you can expect to receive them. 

-To track your packages, please use the track my order page which is right on our site. Be aware that the tracking number might take a few days to be active from the time it was issued.

-We have successfully delivered packages to the following countries:  U.S.A, CANADA, FRANCE, UNITED KINGDOM, GERMANY, AUSTRIA, INDIA . 

-If your country is not listed above please contact us to find out the shipping times. 

-Any concerns you may have, we are just one message away. 

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